1. Taxes & extra fees: Customers are liable for all delivery and import charges into your country. Like VAT or any extra charges from the transporter. 2. Any returns are the sole responsibility of the customer returning the goods, including cost of shipment. Please check your customs information.
3. Please note Once your items have been dispatched, we have no control over the postal service and we cannot accept any liability for late delivery.
4. Damaged goods - please contact us for next steps. urta@urta.is
Our aim is to post your order within 2 working days, usually it will be sent out within 1 day of ordering.
We do our best to have superior customer service and we hope you enjoy it!
If you have any problems with ordering online - contact us and we will be happy to be at your assistance! Email : urta@urta.is - Telephone : 00354 4701300