All personal information on the buyer on the Urta Islandica website will be handled by laws and regulations regarding personal information as they are at any given time.

Urta Islandica reserves the right to use information stored on this website for market analyses to better improve our services to our customers.  No information will be given to third party.

The customer has the right to see all information’s stored by Urta Islandica.  The customer has the right to have the information removed at any time.  The request has to be sent to the e-mail: urta@urta.is

The urta.is website uses SSL (Secure Socket Layer) certificate.  The website encrypts all information the customer sends through the website and makes it unreadable to other parties.

Usage on e-mail from Urta Islandica:  E-mail and it‘s attachments which Urta Islandica staff sends can withhold sensitive information only intended for the receiver.  Whoever, by accident or by mistake or with out acceptance receives e-mail not intended for the recipient is required to inform Urta Islandica of the mistake and delete the message.

The website uses the following services which are essential for the website to function

  • Stefna ehf. – webservice https://www.stefna.is/en
  • Amazon AWS cloud hosting – webservers (Privacy Shield certified) GDPR policy
  • Bugsnag – error handling (Privacy Shield certified) GDPR policy
  • New Relic – monitor stress and server traffic (Privacy Shield certified) GDPR policy

Services for statistical analyses and social media sharing

  • Google Analyctis – website traffic and statistical services (Privacy Shield certified) GDPR policy
  • AddThis – social media sharing  GDPR policy

Further information on cookies

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Shipping
1. Taxes & extra fees: Customers are liable for all delivery and import charges into your country. Like VAT or any extra charges from the transporter. 2. Any returns are the sole responsibility of the customer returning the goods, including cost of shipment. Please check your customs information.
3. Please note Once your items have been dispatched, we have no control over the postal service and we cannot accept any liability for late delivery.
4. Damaged goods - please contact us for next steps. urta@urta.is
Our aim is to post your order within 2 working days, usually it will be sent out within 1 day of ordering.
We do our best to have superior customer service and we hope you enjoy it!
If you have any problems with ordering online - contact us and we will be happy to be at your assistance! Email : urta@urta.is - Telephone : 00354 4701300
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